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Notice of Collection of Personal Information: Personal information is collected under the authority of the Municipal Act, 2001 and will be used to respond to your service request and create a customer contact record in the City's internal customer relationship management systems. Access to your personal information is restricted to City staff. Personal information may also be used to follow up with you, collect feedback and provide quality assurance. Questions regarding this collection may be addressed to the Manager, Customer Experience via email to [email protected].